Established 1997

Updated 21st April 2020Your privacy is important to us. Weldem may collect personal information from this site from information submitted to us such as your name, gender, mailing address, email address, telephone number and any other information specifically forwarded to us.

Any personal data supplied to us may be used to communicate with you and to let you know about new services or offerings from Weldem and for record-keeping. This includes adding your email address to our newsletter mailing list. If you do not wish us to use your information in this manner you should email us at: info@weldem-restorations.co.uk

Except as expressly stated in this policy we will not sell, share, trade or license any of your personal information to others without your express consent. We reserve the right to disclose your information if requested by the police or any regulatory or Government authority in connection with any investigations concerning your activities while visiting the site.

We will make all reasonable efforts to safeguard the security of your information but please be aware that we cannot guarantee the security or transmission of data over the internet.

If your information changes or you wish to contact us to unsubscribe or make any other enquiry regarding our Privacy policy please email us at: info@weldem-restorations.co.uk

How we use your information
This privacy notice tells you what to expect when Weldem collects personal information. It applies to information we collect about:

• visitors to our websites;
• client feedback surveys
• our employees
• customers and clients
• suppliers and services providers
• advisers, consultants and other professional experts
• complainants and enquirers
• job applicants and our former employees

Visitors to our websites
When someone visits the Weldem website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Cookies
Important notice for users – Like most websites, this site uses Google Analytics cookies and session cookies. These are small files of data that collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. The information is only used to improve the responsiveness of our website when you visit.

By using our website, you agree that we can place these types of cookies on your device. For more information about cookies please see our cookie use page.

Website Hosted Services and data handling
We use a third party services for our hosted website services. We do not share or pass on any data that is collected via contact forms, sign up forms or direct email links.

People who contact us via social media
If you send us a private or direct message via social media the message will be stored by the social media provider it will not be shared with any other organisations.

People who email us
We use Secure Sockets Layer Security (SSL) to encrypt and protect email traffic. If your email service does not support SSL, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

What will we do with the information you provide to us?
Contact us if you would like to know more about our data flow.

How long is the information retained for?
We will generally keep data until you request its deletion.
Access to personal informationWeldem tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR). If we do hold information about you we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.

To make a request to Weldem for any personal information we may hold you need to put the request in writing addressing it to “The Data Controller”, or writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting “The Data Controller”.

Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on the date shown above. If we make changes we’ll update this date here on our website.

How to contact usIf you want to request information about our privacy policy you can email us at info@weldem-restorations.co.uk or write to:

The Data Controller, 
Weldem,
Unit 17,
The Hayes Business Park,
The Hayes,
Lye,
Stourbridge,
West Midlands,
DY9 8NR

07974 062 140

See cookie use